Our privacy policy

Privacy Policy

Here’s how your ‘Personally Identifiable Information’ (PII) is being used online. . PII is information that can be used on its own or with other information to identify, contact, or locate a single person.  It’s part of our online world but please make sure you understand how we treat it by reading below.

What do we collect?

If you register to receive our newsletter we will collect the data you input being your name, email address and phone number.  If you are purchasing a gift voucher we will also need these details plus who you are sending it to.  If you are booking online we also require a credit card that is securely stored to guarantee your booking.  Or you may be chatting with our online chat and we also may ask for contact details there.

In general we use it:

• To improve our website in order to make the guest experience even better for you
• To help you find the information you request
• To understand your preferences for future visits.
• Keep track of advertisements we run.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a very limited number of people who have special access rights to our systems, and are required to keep the information confidential. It’s in their contract. In addition, any sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. We might use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We mostly use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We can use cookies to:

Heads up though: You can choose to have your computer warn you each time a cookie is being sent, or you can even choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Of course the exception is the law – we would also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for our marketing, advertising, or other uses.

Of course, if at any time you would like to unsubscribe from receiving any emails, or you can email us and we will promptly remove you.

The entire thing

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand.

Changes

You can review the most current version of the T’s & C’s at any time at this page. We reserve the right, at our discretion, to update, change or replace any part of them by posting updates and changes. It’s your responsibility to check our site periodically for changes. Your continued use of or access to our site or the Service following the posting of any changes to these T’s & C’s constitutes acceptance of those changes. So keep up with the reading. We look forward to seeing you next time.